We understand that sometimes you might not be happy with your purchase.

For a Full Refund or Exchange, please reach out to us via Direct Message on @thebagsouq on Instagram or email us on info@bagsouq.com within 14 days from the receipt of original order.

Items must be returned with all tags still attached and must be in their original packing & condition.

*Delivery Fees are Non-Refundable*